Widerrufsrecht

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with adapter and cable, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@blonbartech.com. (Please include your order number in the email. Thank you very much.)

If your return is accepted, we’ll send you a return shipping label and address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@blonbartech.com. 

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Exchanges 
Since our store sells products with many functions, we recommend that you contact customer service first: support@blonbartech.com to evaluate the product problem and exchange it.

Refunds 
Once a refund is initiated and approved, it will be automatically credited to the original payment method within 7 business days. Please note that it may take some time for your bank or credit card company to process and credit the refund.
If you have not received your refund after 15 business days of return approval, please contact us at support@blonbartech.com.